Privacy Policy
Privacy Policy
Last updated: Jan 2026
1. Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
By using this website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following personal information:
- Full name and surname
- Contact details (email address, phone number)
- Delivery and billing address
- Payment-related information (processed securely via third-party payment gateways)
- Website usage data (cookies, IP address, browser type)
3. How We Use Your Information
Your information is used to:
- Process and fulfil orders
- Communicate with you regarding orders or enquiries
- Improve our products, services, and website experience
- Comply with legal and regulatory obligations
4. Sharing of Information
We do not sell or rent your personal information. Information may be shared only with:
- Trusted third-party service providers (payment processors, couriers)
- Legal or regulatory authorities if required by law
All third parties are required to protect your information and use it only for authorised purposes.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Object to the processing of your information
Requests can be made by contacting us using the details provided on this website.
7. Cookies
This website uses cookies to enhance user experience and analyse website traffic. You may disable cookies in your browser settings; however, this may affect website functionality.
8. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page.
Terms and Conditions
Last updated: Jan 2026
1. General
By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.
2. Product Information
All products sold on this website are wellness or cosmetic products unless otherwise stated. They are not intended to diagnose, treat, cure, or prevent any disease.
Product descriptions and images are provided for informational purposes only and may vary slightly from the final product.
3. Pricing and Payment
All prices are listed in South African Rand (ZAR) unless stated otherwise. Prices are subject to change without notice.
Payments are processed securely through third-party payment providers. We do not store credit or debit card details.
4. Orders and Delivery
Orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order.
Delivery timelines are estimates and may vary due to courier or external factors beyond our control.
5. Returns and Refunds
Returns and refunds are governed by our Returns Policy, which complies with the Consumer Protection Act (CPA) of South Africa.
Due to the nature of wellness and personal care products, opened or used items may not be eligible for return unless defective.
6. Use of Website
You agree not to misuse this website or its content. All content remains the intellectual property of the business and may not be reproduced without written permission.
7. Disclaimer
Information on this website is provided for general informational purposes only and does not constitute medical advice.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any loss, damage, or injury arising from the use of this website or our products.
9. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
10. Contact Information
For any questions regarding these Terms and Conditions or this Privacy Policy, please contact us via the details provided on this website.